Refund policy

Thank you for shopping at J-Built Industries! We want to ensure that you are happy with your purchase.

  • All Sales are Final
  • No Refunds
  • No Exchanges

Please notify our team within 15 days after tracking states delivered regarding any questions on your order at info@jbuiltindustries.com.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Exceptions / non-returnable items

  • Gift Cards